When buying things like home appliances or appliances, we often come across these two terms – warranty and guarantee. It is common knowledge that both these terms are some kind of guarantee given by the seller to the buyer, but they are different.
In this article, we will cover exactly how these two differ. But first, let’s define warranties and guarantees and what they cover.
What is the warranty?
A warranty is a written or implied promise by a manufacturer or seller that a product or service will be free from defects in materials or workmanship for a specified period of time.
It is a legally binding commitment to repair or replace a product if it fails to meet specified standards within the warranty period.
Warranties typically cover defects in materials or workmanship of the product or service. It provides assurance that the product or service will be repaired or replaced if it fails to meet specified standards within the warranty period.
However, it may have limitations and exclusions, such as normal wear and tear, misuse or unauthorized repairs, which may void the warranty.
What is the guarantee?
A warranty is a promise by a manufacturer or seller that a product or service will perform a specific function or meet certain expectations. It focuses on the performance or functionality of the product or service.
It is a “guarantee” that a product will work as intended or that a service will achieve a certain result. However, it may also have limitations or exclusions but these are usually related to specific performance criteria or expectations set out in the guarantee.
Difference between warranty and guarantee
- Warranties usually have a specific duration, usually expressed in months or years. It may have different time frames for different components or aspects of the product or service. For example, a laptop may come with a one-year hardware warranty.
- On the other hand, a guarantee can have a specific term but can also have no term or an indefinite term. It can be based on a certain condition or performance criteria that the product or service needs to meet, and when those criteria are met, a warranty can be made.
- In many cases, manufacturers or sellers are legally required to provide warranties on certain products, especially consumer or high-value goods. Warranties are often governed by consumer protection laws and may provide specific rights and remedies to consumers.
- On the other hand, warranties are often not regulated by law but are offered voluntarily by manufacturers or sellers as a form of assurance to consumers.
- A warranty is usually a written promise, however, the warranty may be provided by oral or written communication.
Although warranties and guarantees are similar in that they both provide assurance about the performance or quality of a product or service, they differ in focus, duration, coverage, and requirements. legal demand. Warranties tend to focus on defects in materials or workmanship, have a specific duration, and may be legally required in some cases. Warranties, on the other hand, focus on performance or functionality, can have an unlimited duration, and are often voluntary commitments made by the manufacturer or seller.
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Source: pagasa.edu.vn