Apple recently announced that it is expanding its Self-Service Repair program to include the iPhone 14 series. The program allows customers to purchase genuine Apple parts and tools to repair their devices. The Self-Repair Program first launched for the iPhone 12 and iPhone 13 lines, then expanded to other models.
Apple newsroom stated “Today, Apple announced Self-Service Repair will be available on June 21 for the iPhone 14 series and additional Mac models, including the 13-inch MacBook Air and M2-powered MacBook Pro.”
“Since April 2022, Self Service Repair has provided anyone with experience repairing electronic devices access to the same manuals, genuine Apple parts and tools used used at Apple Store and Apple Authorized Service Provider locations,” it added.
What is Apple’s Self-Service Repair Service?
On April 27, 2022, Apple announced it would bring genuine parts and tools that US customers can purchase so they can repair their devices. This effort was initiated by Apple to expand its repair capabilities.
This initiative by Apple is very useful for people whose devices are out of warranty and they do not want to spend a lot of money to repair their Apple devices.
Apple claims these independent repair services benefit those with previous experience repairing electronic devices. However, they advise those without experience to consider a professional repair service provider.
Customers who want to use the Self-Repair program can order parts and tools from the Apple Self-Service Repair Store. The store also offers repair guides and videos to guide customers through the repair process.
How do I use Apple’s Self-Service Repair Service?
Here are the steps that will help everyone know about the parts, tools, and materials needed to repair their device:
- Get started with a repair guide: Users need access to a repair guide for their device. You can find this guide on Apple’s Self-Repair portal.
- Order needed parts and tools: After resolving issues and narrowing down needed parts, users can order their parts through the Apple Self-Service Repair Store . Remember to keep your Product Serial Number or IMEI number handy as it will be required to make a purchase.
- Start repair: After receiving the parts, users need to follow the technical instructions to repair the device. Once the repair is complete, Apple has a feature called System Configuration that will complete the repair process.
- Return replaced parts: Once the repair is complete, users can return damaged parts to Apple and in return, they will receive the same Apple credit.
How will it help iPhone 14 users?
The new Apple product line added to the repair list will help people in the following ways:
Save money: The DIY Repair Program can help customers save money on repairs. For example, the cost of replacing the battery for an iPhone 14 is $69 through the program, compared to $79 through Apple’s standard repair service.
More control: The Self-Service Repair program gives customers more control over their equipment. Customers can choose to repair their device themselves or can take their device to a third-party repair shop.
Environmental benefits: The Self-Repair Program can help reduce the impact of electronics on the environment. When customers repair their own devices, they keep them out of landfills and help reduce the need for new products.
Apple in its blog also stated that “The System Configuration process used to repair iPhones, such as the screen, battery, and camera, is even easier to use.” The company is also eliminating the need for users to contact the Self-Service Repair Support Team to perform the final repair step. Users can now do it themselves.
Additionally, self-repair will be available for the True Depth Camera and Top Speaker for iPhone 12 and 13 models along with Mac Desktops carrying the M1 chip.
This is what the newsroom claims “Self Service Repair will also be available for True Depth cameras and flagship speakers for the iPhone 12 and iPhone 13 series – as well as Mac desktops with M1 – in the US, Belgium, France, Germany, Italy, Poland, Spain , Sweden, and England”
In short, the Self-Repair program is a significant step forward for Apple in its commitment to customer repairability. The program gives customers more control over their devices and allows them to save money on repairs.
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Source: pagasa.edu.vn